Archives: FAQs

Can I get a refund if I am unhappy or unable to make my booking?

All sales are final. Bookings can be rescheduled with at least 48 hours notice. You can rebook yourself online using My Account or by contacting us. Cancelling 24 hours before the booking will result in a giftcard or store credit. Respectful behaviour is encouraged and the authorities will be called in case of an altercation. […]

What should I wear?

We recommend comfortable clothing or sport clothing and comfortable shoes. We do not allow open shoes, sandals, or flip-flops.  Your feet must be completely covered with no exposed skin, there are no exceptions. We carry safety gear up to size 5XL, please contact us for any accommodations.

Is it safe?

We work hard to make sure you can rage out safely. All participants must wear all the safety gear provided. The safety gear includes face and eye protection, clothing protection, hand protection and guidance on how to rage out without hurting yourself or others.